1. Agreement to terms
These Terms of Service (“Terms”) govern your access to and use of the digital business card platform and related offerings provided by [COMPANY_NAME] (“Company”, “we”, “us”) through [WEBSITE_URL] (collectively, the “Services”).
By creating an account or using the Services, you agree to these Terms and incorporate by reference our Privacy Policy, which explains how personal information is collected and used.
If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.
2. The service
The Services allow customers to publish digital business profiles or cards (“Cards”), configure lead capture workflows, analyse engagement tied to authenticated accounts or authorised operators, integrate media assets, manage team permissions when applicable, and handle paid features through Lemon Squeezy as described herein.
We may preview, stage, iterate, discontinue, suspend, alter, substitute, migrate, deprecate or limit features consistent with lawful notice where required. Operational schedules, SLA expectations, uptime figures, integrations, previews, roadmap statements, demos, benchmarks and other forward-looking disclosures are illustrative only and not contractual guarantees unless expressly written in a mutually signed offline order form.
3. Accounts & eligibility
- You must provide accurate registration information and keep credentials confidential.
- You agree to lawful age requirements ([AGE_THRESHOLD] or older unless a higher jurisdiction threshold applies).
- You are responsible for promptly notifying us after suspected unauthorised access.
- We reserve the right to refuse service to anyone violating these Terms.
4. Your content & conduct
You retain rights to Customer Content (“Content”) uploaded or configured inside the Services excluding pre-existing templates, tooling, instrumentation, dashboards, aggregated analytics and our intellectual property layered around your Content (“Company IP”).
You grant us a worldwide, non-exclusive licence to host, reproduce, transmit, format, optimise, index, analyse (for security/abuse/feature improvement), sublicense to processors, and publicly display Content solely to operate, secure, monetise permitted ways, fulfil legal duties, derive de-identified aggregates, derive technical derivative assets (checksums/transforms/backups/CDN optimisations/legal holds) and fulfil purchase orders you configure (e.g., sharing Card-facing data with lawful leads who submit forms).
You represent that you have requisite rights/licences for uploaded Content including branding, music, likeness, fonts, integrations, outbound links — and that Content honours consumer and industry regulations (truth-in-advertising, CAN-SPAM, TCPA equivalents, AML where relevant, professional codes, biometric rules, minors protections, sanctioned jurisdiction prohibitions etc.).
5. Acceptable use
You must not misuse the Services. Without limitation, you agree not to:
- Use Cards for phishing, impersonation, fraud, spam, malware, or illegal purposes
- Harass others, violate export or sanctions laws, or infringe third-party intellectual property rights
- Attempt to scrape, overload, interfere with, or bypass security measures (except lawful security research we explicitly authorise in writing)
- Misrepresent yourself, an organisation, or the origin of communications sent via the Services
- Collect personal data without a lawful basis, required notices, or consents applicable to your use case
We may investigate suspected abuse and suspend or terminate access, remove Content, withhold exports, and cooperate with law enforcement where legally required or permitted.
6. Subscriptions & billing
Paid subscriptions and related checkout flows may be facilitated through Lemon Squeezy, including where Lemon Squeezy acts as the merchant of record. Charges, invoicing, tax collection, receipts, refunds, disputes, card network rules, and regional consumer requirements are subject to Lemon Squeezy's terms and checkout disclosures in effect at purchase.
Review Lemon Squeezy's purchaser terms regularly: lemonsqueezy.com/legal/terms (URL may change; use the Terms link presented at checkout as the operative reference alongside these Terms).
If your payment fails or lapses we may downgrade, suspend premium features after notice where required, or apply reasonable restoration fees permitted by contract and applicable law.
7. Refunds
Refund eligibility depends on the plan, region, and Lemon Squeezy's policies in effect at purchase. Statutory rights (for example for certain consumers in the EU/UK) may apply in addition to or instead of commercial policies stated at checkout.
For billing assistance contact [CONTACT_EMAIL].
8. Intellectual property
Save for licences expressly granted in Section 4, Company does not convey any rights in its software, dashboards, trademarks, aggregated insights, templates, UI, branding, documentation, trade secrets, feedback integration layers, telemetry schema, previews, onboarding materials (“Company IP”).
Feedback you voluntarily provide may be freely used without obligation of compensation unless a separately signed agreement states otherwise.
9. Disclaimer & limitation of liability
Disclaimer. The Services are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim implied warranties such as merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are void under your mandatory local consumer laws.
Limitation. To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or business interruption arising from your use of the Services. Our aggregate liability for all claims arising out of or relating to the Services or these Terms is limited to the greater of USD [LIABILITY_CAP_USD] or the fees you paid us for the Services in the twelve (12) months before the event giving rise to the claim. These limitations do not apply where prohibited by law (including liability for death or personal injury caused by gross negligence or wilful misconduct, where applicable).
Third-party integrations may change or fail independently of our control; we are not responsible for third-party services except as required by law.
10. Indemnity
You will defend, indemnify, and hold harmless [COMPANY_NAME] and its affiliates, officers, directors, employees, and agents from and against any third-party claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your Content, (b) your use of the Services in violation of these Terms or applicable law, or (c) a dispute between you and a visitor, lead, or third party relating to your Card or communications. This obligation does not apply to the extent a claim arises from our material breach of these Terms or our gross negligence, as determined by a court of competent jurisdiction.
11. Termination
You may stop using the Services at any time. We may suspend or terminate access if you materially breach these Terms and fail to cure within [CURE_PERIOD_DAYS] days after written notice (where cure is feasible), or immediately if we reasonably believe continued use would cause harm, violate law, or compromise security.
Upon termination we may delete or retain data consistent with our Privacy Policy and legal obligations. You should export any Content or lead data you need before closing your account where the product permits export.
12. Governing law & disputes
These Terms are governed by the laws of [GOVERNING_LAW_JURISDICTION], excluding conflict-of-law principles that would require applying another jurisdiction's law, except where mandatory protections for consumers in your country prohibit that choice or require proceedings in local courts.
Dispute resolution mechanics (exclusive venue, arbitration, informal negotiation windows) must be finalised by your counsel consistent with GDPR/Israel/US consumer-protection constraints.
13. Contact
Questions about these Terms: [CONTACT_EMAIL]
Website: [WEBSITE_URL]